Help Center

Questions, answered.

Everything about fragrance formats, sizes, orders and delivery — gathered in one calm place, so you can find what you need and get back to choosing a scent.

About Ready Set Spray

Selected. Decanted. Presented.

What is Ready Set Spray?

Ready Set Spray is a fragrance house that presents a selected library of designer, niche and exclusive fragrances in refined decant formats — so you can experience more of them, properly, before committing to a full bottle.

How does RSP approach authenticity and sourcing?

Every fragrance in the library is selected, decanted and presented by us with care, and each decant is filled and inspected by hand. Detailed sourcing information is being finalised and will be published here.

How does the EN / ES language selector work?

The selector switches the store interface between English and Spanish. Brand names and fragrance names stay in their original form in both languages.

Fragrance Sizes & Decants

What is a fragrance decant?

A decant is an original fragrance transferred into a smaller travel-friendly atomiser. The fragrance itself is unchanged — only the vessel is smaller, which makes trying and travelling with a scent far easier.

What sizes does Ready Set Spray offer?

Depending on the fragrance, formats can include 2ml, 3ml, 5ml, 10ml and 20ml. The sizes available for a specific fragrance are always shown on its product page.

Why do some fragrances have different available sizes?

Availability varies by fragrance. Some Luxury and Exclusive fragrances are offered only in 5ml, 10ml and 20ml, so not every fragrance is available in every size.

How do I choose the right size?

Smaller formats suit first impressions and testing a new scent; larger formats suit a fragrance you already know you enjoy or want to carry daily. If you're unsure between two, we're glad to advise.

Orders & Checkout

How do I place an order?

Choose a fragrance, select an available size, add it to your bag, then continue to checkout and follow the steps shown there.

Do I need an account to order?

Account requirements and guest checkout options are shown during checkout. Final details will be confirmed here once checkout is live.

Which payment methods are accepted?

The payment methods available to you are displayed at checkout, based on your region and device.

Can I change or cancel an order?

If you need to amend an order, contact us as soon as possible with your order number and we'll help where we can. Confirmed amendment rules will be published here.

Shipping & Delivery

How much is delivery and how long does it take?

Shipping options and delivery estimates are shown during checkout based on your destination.

Do you ship internationally?

Available destinations are shown at checkout. The full list of supported countries will be published here once confirmed.

How do I track an order?

Once your order is dispatched, tracking details are sent to the email address used at checkout. You can also contact us with your order number and we'll check on it.

How are decants packaged?

Each decant is sealed, labelled and presented in protective packaging suited to transit.

Returns & Support

How do returns work?

Our returns process is being finalised and the full policy will be published here. In the meantime, contact us with your order number and we'll advise on the next step.

My order arrived damaged or incorrect — what should I do?

Please contact us with your order number and a photo of what you received, and we'll look into it right away.

How can I contact Ready Set Spray?

Send a message from our contact page and a person from RSP will reply. Order questions are quickest to resolve when you include your order number.

Arriving Soon & Availability

What does “Arriving Soon” mean?

Arriving Soon marks a fragrance that is joining the library but is not yet available to buy.

Can I purchase an Arriving Soon fragrance?

Not yet. You can register interest on the product page, and it becomes purchasable once it is released.

How will I know when it becomes available?

The product page updates as soon as a fragrance is released. Notification options are being prepared and will be described here once available.

Why is a fragrance or size unavailable?

Decant availability changes as stock moves. If a size you want isn't shown, contact us and we'll let you know what's possible.

Still have a question?

We're here to help — send a message and a person from Ready Set Spray will reply.

Contact Us Browse Collections
EARLY ACCESS

Join the inner circle

First word on rare drops, restocks and exclusive releases — before they reach the shop.

No noise. Only releases worth knowing about.